Discontinuation of Home Country Beyond Service
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| Discontinuation of Home Country Beyond Service |
In line with
technology evolution, and to continuously improve the performance and quality of
TM services, Home Country Beyond service will be discontinued effective 1 April 2015.
Following the service discontinuation, customers will no longer be able to make
calls from overseas to other countries using iTalk, TM Calling Card or Ring Ring
Card.
Customers are
encouraged to use the International Direct Dial (IDD) facilities provided by the
visited country’s service providers or their mobile phones or online
communications facilities, to communicate with families and friends
worldwide.
Communication to
customers pertaining to this matter will be made via announcement on TM website
(www.tm.com.my).
Kindly disseminate
this information to all relevant personnel. Should you require further
assistance or clarification, please do not hesitate to contact the following
personnel:
Service Management,
Mass Market Marketing Operation
| |
Wan Norazlan Wan
Mohamad Isa
Assistant General
Manager
Value Chain
Management & Infra Forecasting
Service Management,
MMMO
|
Roslina
Yusof
Manager
Product
Rationalization
Service Management,
MMMO
|
Shah Nurul Aqmal
binti Shahimi
Assistant
Manager
Product
Rationalization
Service Management,
MMMO
|
|
Your kind attention,
support and adherence to this announcement is fully appreciated.
Thank
you.
Group
Brand & Communication
Telekom
Malaysia Berhad
On behalf
Najah Mansor @ Hasbullah
Service
Management, Mass Market Marketing Operation
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