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Discontinuation of Home Country Beyond Service

Discontinuation of Home Country Beyond Service
Discontinuation of Home Country Beyond Service

In line with technology evolution, and to continuously improve the performance and quality of TM services, Home Country Beyond service will be discontinued effective 1 April 2015. Following the service discontinuation, customers will no longer be able to make calls from overseas to other countries using iTalk, TM Calling Card or Ring Ring Card.

Customers are encouraged to use the International Direct Dial (IDD) facilities provided by the visited country’s service providers or their mobile phones or online communications facilities, to communicate with families and friends worldwide.

Communication to customers pertaining to this matter will be made via announcement on TM website (www.tm.com.my).

Kindly disseminate this information to all relevant personnel. Should you require further assistance or clarification, please do not hesitate to contact the following personnel:

Service Management, Mass Market Marketing Operation
Wan Norazlan Wan Mohamad Isa
Assistant General Manager
Value Chain Management & Infra Forecasting
Service Management, MMMO
Roslina Yusof
Manager
Product Rationalization
Service Management, MMMO
Shah Nurul Aqmal binti Shahimi
Assistant Manager
Product Rationalization
Service Management, MMMO


Your kind attention, support and adherence to this announcement is fully appreciated.

Thank you.


Group Brand & Communication
Telekom Malaysia Berhad

On behalf Najah Mansor @ Hasbullah

Service Management, Mass Market Marketing Operation

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