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How To Log In To UniFi D-Link DIR-615 Router

, Edit
How To LogIn To UniFi D-Link UniFi Router
STEPS:
  1. Go to your web browser. (Google Chrome as in the example)
  2. Please type 192.168.0.1 in the address bar
  3. Please fill in the Username and Password. Please refer below notes for the list of username and password for UniFi D-Link router.
  4. Then, press Enter
p/s: You may click here to access to your current router

Username and password for UniFi D-Link router list (Carefull!! Case sensitive):

Syntax = Username : Password
  1. admin : (Leave it empty)
  2. admin : telekom
  3. operator : telekom
  4. operator : h566UniFi
  5. Management : TestingR2
You may try all of the account. Hope this will help you well. :)

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158 Responses to "How To Log In To UniFi D-Link DIR-615 Router"

  1. Anonymous19 February, 2014 01:34

    I had tried all those mentioned above but the result was this and only this :
    "User Name or Password is incorrect.":

    ReplyDelete
    Replies
    1. UniFi Dr28 July, 2014 10:35

      Might be your router has been compromised or the router faulty already.

      Please call TMUC (1300881222) to make an appoinment on the router changing, or else you may also buy your own router and configure it by yourself without calling the TM UniFi Center :)

      Delete
    2. Anonymous17 December, 2014 08:54

      i just entered
      username : admin
      and for the password , i leave it blank

      Delete
    3. Unknown18 January, 2016 00:05

      This comment has been removed by the author.

      Delete
    4. Unknown18 January, 2016 00:08

      This comment has been removed by the author.

      Delete
    5. Unknown18 January, 2016 00:15

      No need to call Unifi .. always take long time to answer .. and it sucks too always level 2 personnel can't even answer you just say need an appointment .. Nova Level also sucks too .... just do this for Dlink 615 router copy this link and works 100% ... try this 100% works http://192.168.0.1/tools_admin.php?NO_NEED_AUTH=1&AUTH_GROUP=0

      Delete
    6. Unknown19 February, 2016 12:22

      My 1 cannot

      Delete
    7. Unknown27 August, 2016 07:17

      Still cannot login using provided password , haih why la like that

      Delete
    8. Kidd30 August, 2016 11:17

      why all user and password that have been given is incorrect? not one. .but all

      Delete
    9. UniFi Dr30 December, 2016 18:49

      @Ajim Starz

      That means, you have already change the operator and user password.

      Delete
    10. Unknown24 February, 2017 18:22

      how can i get back my username and password ?

      Delete
    11. Unknown05 September, 2017 18:10

      how can we get back password?

      Delete
    12. UniFi Dr09 September, 2017 09:37

      which password are you asking for?

      1. Router password?
      2. Wifi password?
      3. Account password?

      Delete
  2. Rachel K.27 April, 2014 15:05

    Thanks, this helped! :)

    ReplyDelete
  3. Anonymous21 July, 2014 11:03

    can't access my ip start from 172..how

    ReplyDelete
    Replies
    1. UniFi Dr23 July, 2014 11:43

      172 ?? Are you using static IP? Or, just simply change the ip address in the router?

      Delete
  4. Unknown11 August, 2014 22:51

    it says webpage unavailable..

    ReplyDelete
    Replies
    1. UniFi Dr14 August, 2014 10:03

      IF you connect to the router using Wireless
      1. Check, either the wireless you connected to the router wireless.
      2. Go to 192.168.0.1 webpage (It is the default IP for D-Link router. If you have change the IP, then key-in the changed IP)

      IF you connect to the router using LAN cable
      1. Check the LAN cable, make sure it connect from your computer to LAN1 / LAN2 / LAN3.
      2. Go to 192.168.0.1 webpage (It is the default IP for D-Link router. If you have change the IP, then key-in the changed IP)

      How to check your current connected router IP??
      1. Go to command prompt
      2. Type in the command prompt, ipconfig
      3. Look at the Default Gateway IP

      That is your current connected router IP.

      Delete
  5. Anonymous26 August, 2014 04:19

    why i cant use internet in my phone?only in laptop can use it.

    ReplyDelete
    Replies
    1. UniFi Dr30 August, 2014 10:25

      Dear Anonymous, please make sure your wireless security mode is in "Enable WPA/WPA2 Wireless Security (Enhanced)" and also the Chipter type is "AUTO (TKIP/AES)"

      To view/edit the configuration:
      1. Login to router
      2. Go to SETUP -> "Wireless Setup" -> "Manual Wireless Connection Setup" -> "Wireless Security Mode"

      Thanks.

      Delete
  6. Unknown20 October, 2014 11:44

    Hi, I cant use internet in my phone, and have been told need to make some setting on my router, but i do not know how to change the setting. I forgot the username and password, how to get back? I have try to call the 1300 to get help, but always keep holding more 30 min, pls advice. Thanks

    ReplyDelete
    Replies
    1. UniFi Dr29 October, 2014 10:22

      If you dont mind, I could help you via phone.

      Anyway, which username and password do you forget? Router username/password, or UniFi username/password??

      Please mail me directly for this issue if you feel comfortable.

      Delete
    2. YUSUF FAHMY15 July, 2016 11:24

      i forgot the unify login username and password can help me?

      Delete
    3. UniFi Dr30 December, 2016 18:53

      @NUR MUHAMMAD YUSUF FAHMY IDZEHAR

      Call TMUC and ask for it.

      Delete
  7. Unknown20 October, 2014 20:40

    I need to watch NetFlix

    ReplyDelete
    Replies
    1. UniFi Dr01 January, 2017 16:25

      @Abdullah Quhtani.

      Just go to Google Play and search for the apps.

      Delete
  8. zuLfadhli Razman22 November, 2014 19:46

    it says

    500 Internal Error

    Cannot connect to ncc server.
    mini_httpd/1.19 19dec2003

    ReplyDelete
    Replies
    1. UniFi Dr17 January, 2015 13:40

      Dear zulfadhli razman.

      Please try other web browser. If you are using Google Chrome, or Firefox, make sure you have clean the cache and cookies.

      For your safety, use Internet Explorer after you have clean the cache and cookies.

      Delete
    2. imam12320 January, 2015 09:47

      same thing happened to me. it started a few days ago. i tried everything, restarted my pc for days, cleaning cache and so on, using multiple browser, and even on a brand new laptop. fresh installed windows of course. but i can access my router, not the modem...

      Delete
    3. UniFi Dr21 January, 2015 23:46

      Dear imam123..

      Surely, you can access to the router. This post is about on how to log in to unifi dlink router, not about on how to access the TM modem. :)

      Delete
  9. Ronie Minhaj-ul-Amin19 December, 2014 11:10

    Hi, i have TM Unifi 5mbps connection at my condominium.
    it was working fine for all my devices, android mobile, iPhone, i pad.
    last night, i can not have any internet activity in my android mobile, but iPhone/i pad working fine. I delete wifi ssid from my android handset, add again with pass, get connected, but no internet activity. why?

    ReplyDelete
    Replies
    1. UniFi Dr17 January, 2015 13:45

      Dear Ronie Minhaj-ul-Amin..

      According to your explaination, we can analyze that..
      1. You can connect to your router wifi, using iPhone/iPAD but suddenly cannot use internet.

      Solutions:
      1. Try to access to router. Please refer to http://unifidr.blogspot.com/2013/09/how-to-log-in-to-unifi-dlink-router.html
      - Make sure that the DHCP is checked.


      2. Try use your laptop, connect to the wifi and try connect to the internet. If you can connect to the internet, means that, you have to check your IPhone/IPad settings.
      - If still cannot... Please use LAN cable and connect to the wifi router. If you can connect to the internet, means that, your wifi router faulty already.
      - If still cannot... Try another router.

      Delete
  10. Anonymous02 January, 2015 21:11

    Thanks a lot! It worked! :)
    I've used the 5th set of password and username.

    ReplyDelete
    Replies
    1. UniFi Dr17 January, 2015 13:48

      Glad to hear that. Please be noticed that the TMUC (Telekom Malaysia UniFi Centre) will reset your HSI password if required (and if agreed by customer).

      UniFi TM Technical Staff didnt suggest that steps because the TMUC will send a text message to the reporter phone number and when the UniFi TM Technical Staff go to customer premise, and suddenly the reporter is not home, the UniFI TM Technical Staff couldnt fix the problem because they didnt have the NEW password that has been reseted by TMUC. Please beware guys :)

      Delete
    2. Unknown02 August, 2016 00:53

      how to change default user name of unifi router?

      Delete
    3. UniFi Dr01 January, 2017 15:47

      @GPD SHARAD Paudel.

      Refer to the page from this web on how to change default username of unifi router.

      Thanks.

      Delete
  11. Unknown18 January, 2015 14:48

    i forgot my unifi login password and accout,
    so i cant change password for wireless,
    my model is tp link wireless n gigabit router wr1043nd,
    please help me....
    i try already admin/admin,admin/password,admin/telekom....
    also is wrong...

    ReplyDelete
    Replies
    1. UniFi Dr18 January, 2015 17:09

      admin/admin, admin/password, admin/telekom

      Those above are not your unifi login account. That is your router login account.

      You must have a record of your TP Link router login account or else, you must send it to the shop you bought it or.. you have to reset your TP Link and reconfigure it.

      To configure a router, you must have the account details (username and password for unifi/streamyx account)

      Make sure to call TMUC before reset it because you may need the account details as well. Ask TMUC for your unifi account username and password.

      Delete
  12. Anonymous03 February, 2015 00:07

    Hi, I have problem with my connection. After calling up tm service, they said that it is due to the problem in router, is it possible if i were to buy a non- tm issued router and do up the connection on my own??
    P/s : minimal clue on the IT jargons..
    thank you in advance

    ReplyDelete
    Replies
    1. UniFi Dr03 February, 2015 11:56

      Dear anonymous.

      Just wanna know your TM router model. If you are using Dlink (White Orange), then you are more than 2 years. If you are using Innatech (Silver Colour), means that you are only 1 - 2 years subscriber.

      If you wanna change the non-TM router, TM has no problem with it. The new router (Innatech), is very poor for wireless quality. If you wanna stronger wireless signal, buy a new non-TM router.

      For non-TM router, there are several models. But as preferred by customer/TM technician, they choose ASUS with 3 years warranty of ASUS.

      Just go at the computer shop and say that you want ASUS router that supports UniFi.

      For this issue, you have to call TMUC, to get your UniFi login and password. Bring along the details, and ask the computer shop guy to configure the router for you. They need that login and password details.

      Hopefully you could get a better connection after change your router.

      Delete
  13. AdaOrangCuriLineTenet14 February, 2015 17:03

    Yes, At last. i've changed my password 6 months ago, but i forgot it, This article really help a lot. Save my time from calling the operator. THanks

    ReplyDelete
  14. Unknown23 February, 2015 22:30

    After checking my default gateway and keyed in the address, it directs me to the webpage which i needed to key in my username and password. But after a second or two, the page disappears and says "404 Not Found, File not found." What should I do?

    ReplyDelete
    Replies
    1. UniFi Dr30 March, 2015 09:06

      You should reset your router. There is a button behind the router.

      Delete
    2. Unknown08 October, 2015 22:32

      Hi, if I am gonna do reset the router, will all internet and wireless setting Gone? Or after reset I have to do some setting again? I am scare of this technical issue! I am using Unifi 5.

      Delete
    3. UniFi Dr14 October, 2015 10:09

      Yes, all gone! You have to reconfigure the router with HSI account, and set the wireless account.

      Call TMUC (1300881221) and ask for your HSI username and password. Then, you can refer the troubleshoot page in here to config the router.

      Delete
  15. kelly changsw26 March, 2015 09:57

    After changed password, unifi can connet,but no function...

    ReplyDelete
    Replies
    1. UniFi Dr30 March, 2015 09:07

      You are changing the internet password or wifi password?

      Delete
  16. kelly changsw30 March, 2015 09:34

    Ok, tq

    ReplyDelete
    Replies
    1. UniFi Dr30 March, 2015 20:03

      No problem kelly changsw

      Delete
    2. Unknown29 December, 2017 04:49

      Lost internet connection after change wifi password in dlink router..what to do..?

      Delete
    3. UniFi Dr26 January, 2018 01:53

      Dear Zirazman Photo..

      Are you sure you are changing the wireless password, and not the account password?

      Delete
  17. Unknown31 March, 2015 23:52

    I need help, after change wifi username cant connect at all , pls contact me as

    ReplyDelete
    Replies
    1. UniFi Dr02 April, 2015 12:05

      Dear shinohishiko lau.

      Make sure you already make the "FORGET NETWORK" in your android phone, and then connect again to the wifi with using the new password.

      TQ.

      Delete
  18. Unknown15 April, 2015 06:25

    I want configure router ,it is need to to register at y2k web 1st?

    ReplyDelete
  19. hy03 June, 2015 01:11

    hi..i can login but i cant changed my password..clicked on submit button but nothing happened..i can changed my password before but it doesnt work this time..

    ReplyDelete
    Replies
    1. UniFi Dr04 June, 2015 15:41

      Dear hy...

      You are trying to change the wireless password or the router password?
      1. If router password, then u must re-login to see the changes.
      2. If wireless password, then u must forget the old password in your wireless settings, and re-login using the new password.

      Delete
  20. Unknown28 July, 2015 14:26

    I reset my router and now my wifi is not showing up..do i need to do a setup again? How do i do it?

    ReplyDelete
    Replies
    1. UniFi Dr31 July, 2015 19:19

      Yes Steven Foo.

      Reset means, "delete all configurations".

      So, it will be in factory. Then, you have to reconfigure the router.

      Start configure your UniFi router with this link, http://unifidr.blogspot.com/2013/10/what-is-my-unifi-router-model.html

      Thanks

      Delete
  21. Zikri22 August, 2015 20:04

    I already change the router pasword and forgot it..the router model is trg212m

    ReplyDelete
  22. Unknown16 September, 2015 23:26

    UniFi router with static ip then how can i access it wireless?

    ReplyDelete
    Replies
    1. Unknown16 September, 2015 23:35

      Iwant to access Unifi router but don't know how to log in into routers 192.168.0.1 is nor working bcz it is static ip plz help

      Delete
    2. UniFi Dr14 October, 2015 10:11

      For static IP, you have to set the Network Connection ipv4 settings.

      Delete
  23. Unknown23 September, 2015 11:45

    the link is dead ? 192.168.01
    have a new link ? help me pliss

    ReplyDelete
    Replies
    1. UniFi Dr14 October, 2015 10:12

      The link is, 192.168.0.1 not 192.168.01.

      Delete
  24. Boomhound24 September, 2015 19:58

    Why is my internet speed 0.5mbps whilst in the contract it says 10 Mbps? And also I can't enter the website. Is it the wifi username/pass or the routers username/pass and if so where do I find it?

    ReplyDelete
    Replies
    1. UniFi Dr14 October, 2015 10:06

      To check your UniFi speed, you MUST use cable, not wireless. Disconnect all devices, except yours then make a speedtest.

      TM Speedtest: http://58.27.105.110/index2.php?1018602491
      Speedtest.net: http://www.speedtest.net

      Delete
  25. Unknown13 October, 2015 14:36

    can you explain me with step wise.......

    My router is Unifi..

    Its ip is 92.168.137.1:8443/login

    ReplyDelete
  26. Shyan15 October, 2015 12:19

    I've tried above mentioned ID/Pass but i still couldn't login to my router. What should I do? Can I just reset it back to factory setting?

    ReplyDelete
  27. shahyusri16 October, 2015 10:45

    hi UniFiDr, i already changed the wifi password (wpa/wpa2) on my dlink. however after reconnect to the wifi, there is no internet access. I saw at the top of the 'manual wireless setup' tab, there is still my old password (it says something like microsoft vista or something). do u know this problem?

    ReplyDelete
  28. anderson21 October, 2015 17:53

    Fantastic articles is post by you in this blog. You give a nice thing. Thank you for such a nice article. Every word og this blog helps me to give detail to me.
    Visit: Routerlogin.Net

    ReplyDelete
  29. eRiC23 October, 2015 11:00

    Hey there just wondering what is the login username and password for DSL-2640B web management for streamyx?

    Thanks

    ReplyDelete
  30. Lee08 November, 2015 18:29

    login name & password only 1st can be use, other can't...

    ReplyDelete
  31. Joe11 November, 2015 23:45

    how can i enable certain websites like codecademy.com. when im connected to other network it access just fine. when i try to connect it with my home network, sometimes it works n sometimes it just wont load its says ERR_CONNECTION_REFUSED

    ReplyDelete
    Replies
    1. Unknown12 April, 2016 09:47

      i m using Dlink. i m facing the same problem when using computers, but not handphones (iOs or Android).
      i used many computers (win7,win8,win10) to test. they didn't work.
      but they can access to the problem websites via other/neighbours' Unifi (with permission) without problems.
      Suspected some setting/config issues.
      pls advise.

      Delete
  32. ming jin29 November, 2015 17:57

    Can i ask how to reroute the internet to connect a server?

    ReplyDelete
  33. Unknown14 December, 2015 19:38

    icant login to the router why??

    ReplyDelete
  34. Unknown14 December, 2015 19:40

    icant login to the router why??

    ReplyDelete
  35. tengokpandang28 December, 2015 14:55

    Hi,i just bought Playstation 4,and connect with unifi 5..the probs is,when i play it,my connection to others device drop,wireless detect,but can't use..kindly need advise whether the probs is router or need to upgrade to 30mbs

    ReplyDelete
  36. Unknown07 January, 2016 04:16

    I want to change my tm unifi password but i can't open the link.What happened....idon't know?Help me please

    ReplyDelete
  37. Unknown14 January, 2016 00:06

    How to change password wifi

    ReplyDelete
  38. F@rR@cE15 January, 2016 12:55

    Hi.. if i buy new router ( Non-TM router) can i ask TM to configure that new router?

    ReplyDelete
    Replies
    1. UniFi Dr21 January, 2016 18:15

      Dear F@rR@cE..

      Actually, TM always wants customer to use the default/stock router, so that if anything happen, TM could troubleshoot easily, but customer always have their own rights.

      You may ask for the technician help. It is depends on the technician either wants to help or not.

      Delete
  39. kamal16 January, 2016 18:17

    Hi, do you have the URL to remotely access the Unifi router? i am currently overseas and there are some issues with the router at my home.

    ReplyDelete
    Replies
    1. UniFi Dr21 January, 2016 18:53

      Dear kamal.

      You can try the free ddns server. You have to configure it in your UniFi router for the ddns server.

      Thanks

      Delete
  40. Oxide11 February, 2016 23:16

    Hi UnifiDr,
    I have made calls to the unifi service care for god knows how many times and made 3 reports. I wanna install CCTV and my contractor needed to access the D-Link 615 router to connect a port forwarding. I have tried gotten them to the stage where they needed to send a technician over and the technician came but refused to look at my router. The username that you shared above i have tried all of them and none of them worked. The technician that came to house but refuse to look at my router gave me the (operator = h566Unifi) combination which i clearly know it's not the case. Hope you can help me out here.

    ReplyDelete
    Replies
    1. UniFi Dr29 February, 2016 22:08

      For the operator access, mind the capital F. (operator = h566UniFi)

      The UniFi technician will refuse to look at other than TM's router. It depends on the technician actually because some technician, they know how to configure other than TM's router, such as TP-Link, Asus, NetGear, LinkSys, etc.

      You might using other than TM's router. Please send it back to the shop that you bought, and seek for their (the computer shop guy) help.

      Thanks.

      Delete
  41. Chris_secret04 March, 2016 01:51

    I reset the modem already..after i reset the modem it don't have wifi anymore..what should i do???

    ReplyDelete
    Replies
    1. UniFi Dr21 March, 2016 13:21

      Dear Chris_secret.

      You reset the modem or router? I think it is router. TM router and TM modem is 2 different thing and it deliver 2 different type of services.

      If you have reset the router, then all of the configuration will be gone. You must connect to the router using LAN Cable and configure it.

      Before you configure, make sure you have your UniFi username and password for the internet service.

      Thank you.

      Delete
  42. AL19 March, 2016 00:33

    Hi I am using huawei router. Can I log in using thru 192.168.0.1 as well? Can you guide how to set parental control?

    ReplyDelete
    Replies
    1. UniFi Dr21 March, 2016 13:23

      Hi AL.

      Huawei router? TM dont have any huawei router. TM only have huawei modem.

      For parental control, you must login to the router interface and click at the "Settings" tab.

      Thank you.

      Delete
  43. AL22 March, 2016 23:46

    Thanks. Where I can find the step by step parental control guide?must I get the MAC address for all my devices such add iPad and iphone?

    ReplyDelete
  44. irfan sadiq26 March, 2016 18:26

    Hi, I have new unifi fiber optic modem, i want to change default wifi router with my own. last time i was using to login on main modem via 192.168.0.1 but now cannot. maybe ip address changed, can u let me know how can i login into main modem. modem model is alcatel lucent i-240g-t.
    Thanks

    ReplyDelete
    Replies
    1. UniFi Dr31 March, 2016 17:39

      TM provide you with 4 different equipments. Modem, Router, Set-top-box, Cordless Phone.

      None of the TM UniFi customer allowed to login to the TM Modem. Alcatel-Lucent a.k.a ALU is one of TM modem.

      TM customer only allowed to login to TM ROUTER.

      Thanks.

      Delete
    2. My_Shout_Out27 September, 2016 22:30

      but TM Unifi wireless router is not very good...TM inform me that it is only complimentary only. so of course it sucks

      Delete
  45. Hafiz Razak08 April, 2016 23:37

    How to change wifi password by phone ??

    ReplyDelete
  46. Hafiz Razak08 April, 2016 23:38

    How to change wifi password by phone ??

    ReplyDelete
  47. Johnson aarts21 April, 2016 09:18

    Hi, i have TM Unifi connection but I have problem with my routerlogin.net Login connection.After reading your article it is very useful for me.Really wonderful articles is post by you in this blog.Thanku for such a nice blog.

    ReplyDelete
  48. Unknown05 June, 2016 17:56

    Hi sir,
    I have D-Link DSL-2750U Router (ADSL+).
    Is it possible to use it for TM Unifi. Because while i setup there is no Option for Unifi(Select ISP) and Unifi ID Logon.

    My Router Firmware rev:TH_1.03.

    In the Unifi Setup had 2 Setup box(RG4332 and hauwai) which one have to replace with D-link Router(DSL-2750U)

    Can you help me to advice on Setup too.

    ReplyDelete
  49. Unknown16 June, 2016 23:14

    Hye unifi...
    Please help me...
    I just bought new router model DIR-816L.. can i help me configure this

    ReplyDelete
  50. Unknown20 June, 2016 17:53

    why when i change router unifi ip cant access internet
    from 192.168.0.1 to 10.0.0.1

    ReplyDelete
  51. Unknown24 June, 2016 21:04

    hi i have entered all mentioned above, but still i only got invalid password..

    ReplyDelete
  52. .NET Heaven10 July, 2016 19:13

    This comment has been removed by the author.

    ReplyDelete
  53. .NET Heaven10 July, 2016 19:15

    I have subscribed to UniFi's VIP50 Business package, it comes with 5 fix IP's. Recently i though of hosting mail server in the office instead is of hosting at the data center, i can reduce the cost by doing so.

    Can someone please guide me on how to make use one of the 5 fixed ip's i have handy at my disposal.

    Any help/guide is very much appreciated.

    ReplyDelete
  54. hock20224 July, 2016 06:58

    Why is my unifi wifi slow on my android phone, i.e the web pages is slow to load? No problem when on my PC.

    TQ.

    ReplyDelete
  55. hock20224 July, 2016 07:01

    May I know what other brand/model of router can be used for unifi. Thank you.

    ReplyDelete
  56. Unknown25 July, 2016 00:23

    How can I know my wireless network name (SSID)..plz help..I'm configuring my internet settings

    ReplyDelete
  57. Unifi10008 August, 2016 14:25

    I am trying to access the parental controls but when I log in to the router there is no Settings tab. How can I access the parental controls?

    ReplyDelete
  58. Unknown13 September, 2016 14:39

    This comment has been removed by the author.

    ReplyDelete
  59. Unknown13 September, 2016 14:43

    yesterday i forgot i change what in 192.168.0.1, until now i cant setting in 192.168.0.1, screen show me (This side can't be reached) and EER_ADDRESS_UNREACHABLE, can u help me pls...

    ReplyDelete
  60. Jane19 September, 2016 04:44

    Hi, I was using Unifi connection all day long. But after i come back from outside, my phone couldn't detect my unifi at all. When my wifi name appear, once i click on connect, it disappear again. Call TMUC but they say nothing wrong with my connection, ask me try to delete other saved networks and restart my phone. But the problem still haven't solve. Can you help me please?

    ReplyDelete
  61. Jane19 September, 2016 04:44

    Hi, I was using Unifi connection all day long. But after i come back from outside, my phone couldn't detect my unifi at all. When my wifi name appear, once i click on connect, it disappear again. Call TMUC but they say nothing wrong with my connection, ask me try to delete other saved networks and restart my phone. But the problem still haven't solve. Can you help me please?

    ReplyDelete
  62. Unknown19 September, 2016 18:14

    Hai. I reset my router. Tried to connect with LAN cable with my laptop. A connection is there, but it is saying no internet access. What should i do? I am using the silver router from tm

    ReplyDelete
  63. Unknown03 October, 2016 16:23

    Hi unifi Dr, i want to access 3 other ports in ALU, is there by any chance?
    I even try to connect to a switch with ports and from switch to router. Router worked fine with every ports but my switch still only accessible with LAN1 and 2 port

    ReplyDelete
  64. Cookie Monster28 November, 2016 21:36

    May i know if i can receive my unifi password so that i can setup my own router?

    ReplyDelete
  65. Unknown03 December, 2016 22:00

    This comment has been removed by the author.

    ReplyDelete
  66. Isaac.Lew26 December, 2016 03:24

    How shall I get back or reset my UNIFI password for my router setup ?

    ReplyDelete
    Replies
    1. UniFi Dr30 December, 2016 18:47

      You need to call the TMUC and ask for your UniFi HSI password.

      UniFi HSI password is case-sensitive.

      Delete
  67. Unknown05 January, 2017 16:09

    my unifi connection says Limited Access and no internet connection. how can i access this router to change channel?

    ReplyDelete
    Replies
    1. UniFi Dr14 January, 2017 10:30

      @mabouks Daus

      You have to reconfigure your wireless using LAN cable.

      Delete
  68. GlobalTechSquad07 January, 2017 17:24

    Thanks for share this blog because now a days we are using router support and this is very helpful for data sharing device. so, we can easily data share one to more device.

    ReplyDelete
    Replies
    1. UniFi Dr14 January, 2017 10:31

      @Doutgen kroes

      Thanks. Happy to hear more from you.

      Delete
  69. Ummi's Dashboard14 January, 2017 19:12

    My wlan not light but the internet one light help it all happen when i reset the router

    ReplyDelete
    Replies
    1. UniFi Dr20 January, 2017 12:30

      @SuperBean TheGamer

      You have to call 100 to get your HSI account username and password to re-configure the router.

      WLAN Light: On (Means wireless configured)
      Internet Light: On (Grey - Got Internet)
      Internet Light: On (Red - No Internet)

      Delete
  70. Chow27 January, 2017 16:23

    Hi i have changed ny router password but unfortunately i have forgotten it. Can u pls advice how to proceed?

    ReplyDelete
    Replies
    1. UniFi Dr01 February, 2017 08:19

      @Chow

      You may use the operator or management password as stated in http://unifidr.blogspot.my/2013/09/how-to-log-in-to-unifi-dlink-router.html

      operator : telekom
      operator : h566UniFi
      Management : TestingR2

      Delete
    2. Unknown01 February, 2017 22:46

      can gv me the admin password for Model Name: DIR-850L?

      Delete
    3. UniFi Dr11 November, 2017 00:00

      @TAN MELODY

      The admin password for DIR-850L TM UniFi Router is on the bottom of the router. Find a white sticker with SN or MAC or WiFi Password stated on the sticker. There you can find your admin password for TM UniFi Cylinder Black Router (DIR-850L).

      Delete
  71. GlobalTechSquad31 January, 2017 19:13

    Hey!
    Thank you so much for give a information that is very informative. D-Link router is very essential for every users.

    ReplyDelete
  72. Unknown08 February, 2017 18:03

    how can i change the unifi password?

    ReplyDelete
    Replies
    1. UniFi Dr09 February, 2017 14:28

      @Jaycee Peng

      Sorry, cannot change the unifi password.

      Delete
  73. Unknown09 February, 2017 19:15

    how can i change my password logging in into the router without logging in into the router.
    recently my brother blocked all my wifi and change the password logging in into the router and he dont want to unblock.
    can u giv me a solution?

    ReplyDelete
  74. sky10 February, 2017 13:06

    Hi, I wish to manage the WiFi bandwidth sharing, example: 50% for personal usage and 50% for public usage, how can I do this in this DLink router?

    ReplyDelete
  75. Unknown04 March, 2017 15:29

    Hi.how can i remove all device that have been connected to my unifi internet?

    ReplyDelete
  76. Unknown22 March, 2017 16:58

    My problem is we don't have Internet for 10 days, my router is the black cylinder from TM DIR850 L it has green power light but the other orange light is blinking. Do you know what's the problem?

    ReplyDelete
    Replies
    1. UniFi Dr10 November, 2017 23:57

      Ohh.. That one is from TM also. The cylinder black colour router, TM DIR850. The power is green, the globe (under the power) is orange.

      That means, your internet is down.

      Causes:
      1. No fiber reading (Reading is LOW)
      2. Wrong configuration for internet account in router settings.
      3. Session hang (Your username hang, just restart the router if you wanna try)
      4. Wrong LAN cable connection from router (WAN port) to modem (LAN Port). The correct connection is LAN1 (modem) -> WAN (router).

      Delete
  77. easdasasfdsfadsffads10 May, 2017 01:05

    hey when i tried to go to the link it just said it refused to connect. what gives?

    ReplyDelete
  78. easdasasfdsfadsffads10 May, 2017 01:24

    oh and i forgot my Unifi password.. is there a way to get it back?

    ReplyDelete
    Replies
    1. DRAD19 June, 2017 02:09

      Call 100

      Delete
    2. UniFi Dr10 November, 2017 23:53

      Nice one :)

      Yep.. That is the only solution to retrive back your UniFi username and password

      Delete
  79. Sewa / Jual / Beli / Reno Rumah Damansara Damai & Prima Damansara23 August, 2017 00:37

    Coudnt even connect to the D-Link

    ReplyDelete
    Replies
    1. UniFi Dr10 November, 2017 23:52

      Is it the same dlink as in the picture? If it is, then, the solution is only with try to reset the TM UniFi DLink router first then reconfigure the router.

      P/s: Dont forget to call 100 (TM UniFi Helpline) to retrieve your username and password for your UniFi account.

      Delete
  80. Unknown10 October, 2017 22:06

    how to reconfigure voip setting in my Gpon? my home line tel is not working after i accidently reset the Gpon ,any guide?

    ReplyDelete
    Replies
    1. UniFi Dr10 November, 2017 23:50

      The GPON is from the modem. It cannot be reset. If only it could be, the voip still couldnt be set manually, because it is automated from the TM system, once the ONU (Optical Network Unit) sync with the Granite (Parent of NOVA) ONU password in the system.

      Delete
  81. ajeff15 December, 2017 10:38

    Hi,
    I have set the Router DNS to google DNS.
    after reboot, i cannot log in to router page
    500Internal Server error
    Using Dlink router provided by TM unifi

    ReplyDelete
  82. Unknown02 May, 2018 21:07

    I am really thankful for this helpful blog about D-link Router, I need this kind of useful blog and I’m really lucky to find out this. For any kind of support call 0800-090-3220 or visit D-link Router Support Number UK

    ReplyDelete
    Replies
    1. UniFi Dr09 May, 2018 09:23

      Dear @Robert Paul.

      This is for Malaysian, TM UniFi Dlink Router. Thanks for your reply anyway.

      Delete
  83. Technical Support04 July, 2018 00:09

    Nice blog for D-link. D-link Router is one of the best routers for the internet services. There have many features to the user’s for experience best service of D-link Router.

    ReplyDelete
  84. Andrew Hymon10 September, 2021 19:10

    Thank You For Sharing this Post . It will be Helpful in Future in the field of Tech @ Support /
    D - Link Costumer Service

    ReplyDelete
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