Showing posts with label UniFi Packages. Show all posts
Showing posts with label UniFi Packages. Show all posts

Monday, 30 June 2014

UniFi BIZ 100Mbps (Dual Play) Is Now Available Nationwide

We are pleased to announce that starting from 31 March 2014, UniFi BIZ 100 package will be available NATIONWIDE for NEW INSTALLATION and UPGRADE. The package is a dual play (2P) service whereby customer will be able to enjoy high speed Internet access of 100 Mbps and voice service.

UniFi BIZ 100Mbps (Dual Play) Is Now Available Nationwide
UniFi BIZ 100Mbps (Dual Play) Is Now Available Nationwide

IMPORTANT NOTES:

  1. Standard UniFi Terms and Conditions apply. 
  2. Upload speed for UniFi BIZ 100 is up to 50Mbps and download speed is up to 100Mbps.
  3. Registration of this package can only be made via AE or TMpoint.
  4. Customers who subscribe to UniFi BIZ 100 package are not eligible to subscribe to HyppTV for BIZ.
  5. HyppTV for BIZ will be automatically removed when existing customers request for an upgrade to UniFi BIZ 100 Mbps package.
  6. UniFi BIZ 100 (Dynamic IP) can only be subscribed by customers at FTTH area.
  7. System will automatically block existing customers residing in VDSL area from upgrading and subscribing to UniFi BIZ 100 (Dynamic IP).

Saturday, 26 October 2013

UniFi BIZ With Microsoft Office 365

1. UniFi BIZ With Microsoft Office 365


UniFi BIZ With Microsoft Office 365

We are delighted to announce the launching of a new package of UniFi with Microsoft® Office 365. 

UniFi with Microsoft® Office 365 is a collaboration between TM and Microsoft with VADS as the syndicated partner to Microsoft to bring Microsoft® Office 365 solution to SME market.


The new UniFi package offers fast high-speed broadband, with speeds ranging from 5Mbps up to 50Mbps, competitive call rates and 2 FREE user licenses for Microsoft® Office 365 at the same existing package price starting from 23 October 2013.


The offering details are as follows:


UniFi BIZ With Microsoft Office 365
  • Applicable for New Customers only and package Upgrade for existing customers (during promotion period)
  • 2 FREE user licenses for Microsoft® Office 365
  • Customer can purchase additional seats of MS365 seats in Biz App Store.
Sign up at:

Offerings
Channel Distribution
UniFi with Microsoft® Office 365
•       TM SME AE
•       TMSC
•       TMpoint
•       TAD
•       Authorized Resellers

For more information on UniFi with Microsoft Office 365, click: https://www.tm.com.my/Office/Business/SME/Solutions/Pages/UniFibiz.aspx


2. Upgrading Promo UniFi Hot

Starting from 1 November 2013 to 31 December 2013, existing UniFi BIZ customers upgrading to higher package will enjoy a special price of UniFi BIZ packages and get 2 user licenses for Microsoft® Office 365 for FREE.

The offering for all existing UniFi BIZ customers are:

Packages
Normal Price
Special Price
Discount
BIZ 10 (Dynamic IP)
RM289
RM249
RM40
BIZ 10 (Fixed IP)
RM599
RM559
RM40
BIZ 20 (Dynamic IP)
RM359
RM319
RM40
BIZ 20 (Fixed IP)
RM899
RM859
RM40
BIZ 30 (Dynamic IP)
RM599
RM559
RM40
BIZ50 (Dynamic IP)
RM899
RM859
RM40


·    Contract will be renewable to another 24 months.
The offer is only available via TM Sales Centre (TMSC).

Kindly share the information with your associates and we thank you once again for your support.

Thank you.

Tuesday, 4 June 2013

New Business Rules for Upgrade and Downgrade Packages




Starting 23 May 2013, a new business rule will be implemented for UniFi Business Multiple Lines, specifically for Upgrade and Downgrade of Packages.

This Business Rule is the first phase of an interim process for customer premise equipment management.

Background:
The issue regarding UniFi Business Multiple Line product is that there are no clear rules for SLT and DECT phone set treatment for customers who request for either upgrading or downgrading of packages (package RM45 & package RM78).

The main concern is that the customer will not have the same set as specified in the respective package details which will lead to customer complaint. The consequences are there is a potential mismatch in SLT & DECT phone sets in Malaysian Logistics (ML) & TMpoints.


New Business Rules: 
  1. Upgrade Packages (from 45 to 78), frontliners are not required to provide a DECT phone. Customers are to use their existing SLT phone sets. DECT phones will be provided for new additional lines only. 
  2. Downgrade Packages (from 78 to 45), frontliners are not required to provide an SLT phone. Customers are to use their existing DECT phone sets. SLT phones will be provided for new additional lines only.

Friday, 15 February 2013

UniFi Packages for Different-abled Person

UniFi Packages for Different-abled Person

We are pleased to announce that UniFi service will be offered to “Differently-Abled Persons” (OKU) citizens effective 21 November 2012. The package offers attractive discount rate specially designed to allow this special target group to enjoy and experience the benefits of TM’s high speed broadband service.  This is part of TM’s Corporate Responsibility (CR) to enable OKU citizens to be acknowledged as one of the critical components of national human capital development.   

Details of UniFi OKU package offering are as below:

OKU Package


Important Notes:

1. An OKU citizen can only subscribe up to one (1) OKU package per OKU identification (OKU ID) card.

2. Applicable only for serviceable UniFi areas. Subject to service availability and technical testing.

3. Applicable only for VIP packages. Package features are similar with commercial residential packages.

4. Application is only at selected TMpoint.

5. The minimum subscription period for UniFi is 24 months. RM500 will be charged for pre-mature service termination. 

6. Applicants may send a representative to TMpoint to register for the package on behalf of him/her.

7. Upon registration:

a) Applicant:
Must present an original OKU ID card and NRIC for validation purpose. A copy for both OKU ID card and NRIC also must be submitted during application process. 

b) Applicant on behalf : 
Must present an original NRIC and authorized letter from OKU citizen that allows him/her to register on behalf.

Must submit a certified copy of original OKU ID card and NRIC for validation purpose.

8. The OKU ID card must be issued by Department of Social Welfare, Ministry of Women, Family and Community Development.

9. Online registration is NOT applicable for this package.

10. Other business rules are similar to Commercial residential packages and subject to UniFi service standard Terms & Conditions.

Tuesday, 30 October 2012

UniFi Packages Summary


VIP PACKAGES



Package: VIP 5
Package Name:   VIP 5
Monthly Fee:   149
Business (VIP) or Personal (BIZ):   VIP
Modem:   With Modem
Packages Details:   Unifi VIP5. A monthly rate of RM149 for 60GB monthly download volume. Download and upload speed of 5Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Premise Gateway (WiFi b/g/n) & Set-Top-Box (STB) for HyppTV Channels. Free 1 Streamyx Zone ID. Free calls to TM fixed lines nationwide. Flat rate 10 sen/min to all mobiles and other fixed lines nationwide. Normal IDD rates. Minimum subscription period is 24 months.
Download Speed:   5Mbps
Upload Speed:   5Mbps
Fair Usage:   60GB Download per month
Broadband TV:   HyppTV Channel Local Broadcast
Telephone Call Rate:   Free to TM Fixed Line, 10sen/min to all mobiles and others nationwide
Features:   Free one (1) e-mail at unifi.my for 2GB Storage
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs



Package: VIP 10
Package Name:   VIP 10
Monthly Fee:   199
Business (VIP) or Personal (BIZ):   VIP
Modem:   With Modem
Packages Details:   Unifi VIP10. A monthly rate of RM199 for 90GB monthly download volume. Download and upload speed of 10Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Premise Gateway (WiFi b/g/n) & Set-Top-Box (STB) for HyppTV Channels. Free 1 Streamyx Zone ID. Free calls to TM fixed lines nationwide. Flat rate 10 sen/min to all mobiles and other fixed lines nationwide. Normal IDD rates. Minimum subscription period is 24 months.
Download Speed:   10Mbps
Upload Speed:   10Mbps
Fair Usage:   90GB Download per month
Broadband TV:   HyppTV Channel Local Broadcast
Telephone Call Rate:   Free to TM Fixed Line, 10sen/min to all mobiles and others nationwide
Features:   Free one (1) e-mail at unifi.my for 2GB Storage
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs


Package: VIP 20
Package Name:   VIP 20
Monthly Fee:   249
Business (VIP) or Personal (BIZ):   VIP
Modem:   With Modem
Packages Details:   Unifi VIP20. A monthly rate of RM249 for 120GB monthly download volume. Download and upload speed of 20Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Premise Gateway (WiFi b/g/n) & Set-Top-Box (STB) for HyppTV Channels. Free 1 Streamyx Zone ID. Free calls to TM fixed lines nationwide. Flat rate 10 sen/min to all mobiles and other fixed lines nationwide. Normal IDD rates. Minimum subscription period is 24 months.
Download Speed:   20Mbps
Upload Speed:   20Mbps
Fair Usage:   120GB Download per month
Broadband TV:   HyppTV Channel Local Broadcast
Telephone Call Rate:   Free to TM Fixed Line, 10sen/min to all mobiles and others nationwide
Features:   Free one (1) e-mail at unifi.my for 2GB Storage
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs



BIZ PACKAGES


Package: BIZ 5
Package Name:   BIZ 5
Monthly Fee:   199
Business (VIP) or Personal (BIZ):   BIZ
Modem:   With Modem
Packages Details:   Unifi BIZ5. A monthly rate of RM199 for unlimited usage. Download and upload speed of 5Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Business Gateway (WiFi b/g/n). Free 1 Streamyx Zone ID. Free 10G web hosting basic with customised domain name. Free 5GB e-storage. Minimum subscription period is 24 months.
Download Speed:   5Mbps
Upload Speed:   5Mbps
Fair Usage:   Unlimited
Broadband TV:   Nil
Telephone Call Rate:   5sen/min to TM fixed line nationwide. 15sen/min to other numbers nationwide.
Features:   Free one (1) e-mail at unifi.my for 2GB Storage.Free 10G web hosting basic with customised domain name.
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs


Package: BIZ 10
Package Name:   BIZ 10
Monthly Fee:   599
Business (VIP) or Personal (BIZ):   BIZ
Modem:   With Modem
Packages Details:   Unifi BIZ10. A monthly rate of RM599 for unlimited usage. Download and upload speed of 10Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Business Gateway (WiFi b/g/n). Free 1 Streamyx Zone ID. Free 10G web hosting basic with customised domain name. Free 5GB e-storage. Free calls up to RM50 per month. Minimum subscription period is 24 months.
Download Speed:   10Mbps
Upload Speed:   10Mbps
Fair Usage:   Unlimited
Broadband TV:   N/A
Telephone Call Rate:   Free calls up to RM50/month. 5sen/min to TM fixed line nationwide. 15sen/min to other numbers nationwide.
Features:   Free one (1) e-mail at unifi.my for 2GB Storage.Free 10G web hosting basic with customised domain name.
Contract Period:   24 Months
Fixed IP or Dynamic IP:   1 Fixed IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs


Package: BIZ 20
Package Name:   BIZ 20
Monthly Fee:   899
Business (VIP) or Personal (BIZ):   BIZ
Modem:   With Modem
Packages Details:   Unifi BIZ20. A monthly rate of RM899 for unlimited usage. Download and upload speed of 20Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Business Gateway (WiFi b/g/n). Free 2 Streamyx Zone IDs. Free 10G web hosting basic with customised domain name. Free 5GB e-storage. Free calls up to RM100 per month. Minimum subscription period is 24 months.
Download Speed:   20Mbps
Upload Speed:   20Mbps
Fair Usage:   Unlimited
Broadband TV:   N/A
Telephone Call Rate:   Free calls up to RM100/month. 5sen/min to TM fixed line nationwide. 15sen/min to other numbers nationwide.
Features:   Free one (1) e-mail at unifi.my for 2GB Storage.Free 10G web hosting basic with customised domain name.
Contract Period:   24 Months
Fixed IP or Dynamic IP:   1 Fixed IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs

Tuesday, 31 July 2012

Withdrawal of RM1000 Deposit for UniFi Foreign Customer / Pembatalan RM1000 Deposit untuk Pelanggan UniFi Warga Asing


Pembatalan RM1000 Deposit untuk Pelanggan UniFi Warga Asing

Memandangkan pelaksanaan Polisi Had Kredit kepada semua pelanggan UniFi di pasaran berkuatkuasa pada 1 Ogos 2012, deposit RM1000 untuk warga asing atau bukan warganegara Malaysia akan ditarik balik daripada yuran pakej UniFi. Polisi Had Kredit ini akan membantu TM untuk mengurangkan jumlah hutang yang tidak dituntut disebabkan oleh aktiviti penipuan dan penyalahgunaan yang tinggi.

Oleh itu, permohonan UniFi untuk warga asing boleh didapati di semua saluran bermula 1 Ogos 2012.


Withdrawal of RM1000 Deposit for UniFi Foreign Customer

In view of the implementation of Credit Limit Policy to all UniFi mass market customers effective 1 August 2012, the RM1000 deposit for foreigners or non-Malaysian citizens will be withdrawn from the subscription of UniFi package. The Credit Limit Policy treatment will help TM to mitigate high amount of uncollected debts due to fraud and abusive activities.

Hence, UniFi application for foreigners will be available at all channels from 1 August 2012 onwards.

Wednesday, 2 May 2012

Exciting UniFi & Streamyx Upgrading Promotion!



Great news for UniFi and Streamyx customers!

Now you can upgrade your internet speed, whether it’s UniFi to UniFi, Streamyx to UniFi or Streamyx to Streamyx, and continue paying your current monthly charges for the first 3 months! You only pay the new price, based on your upgraded package, from the 4th month onwards. Upgrade now at no extra cost at all.



Important Notes:
  1. Standard  UniFi VIP Package,  TM Broadband & Phone Package and TM Rewards Terms and Conditions apply.
  2. Promotion valid from 24 March 2012 until further notice and applicable to existing RESIDENTIAL customers and for UPGRADE applications only
  3. All TM Rewards existing members will get 1,000 points upon upgrading. For Non-TM Rewards members to be eligible for the 1,000 points, membership registration within the promotion period is needed
  4. All existing Streamyx and UniFi customers are eligible for this promotion except subscribers of:



Deposit for UniFi Non-Malaysian Customer




Effective 24 April 2012, foreigner or non-Malaysian citizen will need to pay upfront deposit of RM1000 for subscription of UniFi package.


Important information:

  1. The deposit amount of RM1000 applicable for Foreigner (non citizen of Malaysia) only.
  2. The amount of RM1000 per UniFi package must be paid (cash or credit card) upfront during registration. 
  3. Registration and processing can only be done at TMpoint. Application via other channels such as TM Authorized Dealers (TAD), Customer and Reseller portal are prohibited and blocked.
  4. The deposit paid is not transferable.
  5. The deposit amount will knock off all outstanding amounts in final bill. If there is a balance, TM will refund customer in cheque form within 30 to 90 days subject to the amount due.
  6. Other business rules are similar to Commercial residential & business packages and subject to UniFi service standard Terms & Conditions. 


Thursday, 7 April 2011

UniFi Packages


TM UniFi - Residential Packages

  • 5mbps – RM 149 (60GB monthly cap)
  • 10mbps – RM 199 (90GB monthly cap)
  • 20mbps – RM 249 (120GB monthly cap)
The data plans come bundled with a 22-channel IPTV service, free calls to TM numbers and free broadband equipment worth RM800 but all subscribers will however have to commit to a 24-month contract.


TM UniFi - Business Packages
  • 5mbps – RM 199 
  • 10mbps – RM 599 
  • 20mbps – RM 899 
It is included with the web hosting. The name of the web hosting is a username of the applicant.

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