Thursday, 13 December 2012

HyppTV Platinum Pack




HyppTV Platinum Pack    
Great news for UniFi customers, get HyppTV Platinum Pack and enjoy 30 amazing channels for only RM30/month!

How to subscribe to Platinum Pack?
  1. Logon to myUniFi Portal
  2. HyppTV inter@ctive channel


      3. Call TM UniFi Centre at 1 300 88 1222
      4. Visit the nearest selected TMpoint
      5. TM Authorized resellers

That's all!!

Thursday, 6 December 2012

HyppTV Movies


The exciting world of HyppTV is where you can enjoy a variety of movies, serial TV, documentaries, news, entertainment and much, much more -- all on demand, all at your convenience. No more fixed schedules and time-tables to worry about. HyppTV is delivered via UniFi's high-speed broadband network. HyppTV will revolutionize the way you, and your family, enjoy TV!


Tuesday, 30 October 2012

UniFi Packages Summary


VIP PACKAGES



Package: VIP 5
Package Name:   VIP 5
Monthly Fee:   149
Business (VIP) or Personal (BIZ):   VIP
Modem:   With Modem
Packages Details:   Unifi VIP5. A monthly rate of RM149 for 60GB monthly download volume. Download and upload speed of 5Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Premise Gateway (WiFi b/g/n) & Set-Top-Box (STB) for HyppTV Channels. Free 1 Streamyx Zone ID. Free calls to TM fixed lines nationwide. Flat rate 10 sen/min to all mobiles and other fixed lines nationwide. Normal IDD rates. Minimum subscription period is 24 months.
Download Speed:   5Mbps
Upload Speed:   5Mbps
Fair Usage:   60GB Download per month
Broadband TV:   HyppTV Channel Local Broadcast
Telephone Call Rate:   Free to TM Fixed Line, 10sen/min to all mobiles and others nationwide
Features:   Free one (1) e-mail at unifi.my for 2GB Storage
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs



Package: VIP 10
Package Name:   VIP 10
Monthly Fee:   199
Business (VIP) or Personal (BIZ):   VIP
Modem:   With Modem
Packages Details:   Unifi VIP10. A monthly rate of RM199 for 90GB monthly download volume. Download and upload speed of 10Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Premise Gateway (WiFi b/g/n) & Set-Top-Box (STB) for HyppTV Channels. Free 1 Streamyx Zone ID. Free calls to TM fixed lines nationwide. Flat rate 10 sen/min to all mobiles and other fixed lines nationwide. Normal IDD rates. Minimum subscription period is 24 months.
Download Speed:   10Mbps
Upload Speed:   10Mbps
Fair Usage:   90GB Download per month
Broadband TV:   HyppTV Channel Local Broadcast
Telephone Call Rate:   Free to TM Fixed Line, 10sen/min to all mobiles and others nationwide
Features:   Free one (1) e-mail at unifi.my for 2GB Storage
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs


Package: VIP 20
Package Name:   VIP 20
Monthly Fee:   249
Business (VIP) or Personal (BIZ):   VIP
Modem:   With Modem
Packages Details:   Unifi VIP20. A monthly rate of RM249 for 120GB monthly download volume. Download and upload speed of 20Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Premise Gateway (WiFi b/g/n) & Set-Top-Box (STB) for HyppTV Channels. Free 1 Streamyx Zone ID. Free calls to TM fixed lines nationwide. Flat rate 10 sen/min to all mobiles and other fixed lines nationwide. Normal IDD rates. Minimum subscription period is 24 months.
Download Speed:   20Mbps
Upload Speed:   20Mbps
Fair Usage:   120GB Download per month
Broadband TV:   HyppTV Channel Local Broadcast
Telephone Call Rate:   Free to TM Fixed Line, 10sen/min to all mobiles and others nationwide
Features:   Free one (1) e-mail at unifi.my for 2GB Storage
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs



BIZ PACKAGES


Package: BIZ 5
Package Name:   BIZ 5
Monthly Fee:   199
Business (VIP) or Personal (BIZ):   BIZ
Modem:   With Modem
Packages Details:   Unifi BIZ5. A monthly rate of RM199 for unlimited usage. Download and upload speed of 5Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Business Gateway (WiFi b/g/n). Free 1 Streamyx Zone ID. Free 10G web hosting basic with customised domain name. Free 5GB e-storage. Minimum subscription period is 24 months.
Download Speed:   5Mbps
Upload Speed:   5Mbps
Fair Usage:   Unlimited
Broadband TV:   Nil
Telephone Call Rate:   5sen/min to TM fixed line nationwide. 15sen/min to other numbers nationwide.
Features:   Free one (1) e-mail at unifi.my for 2GB Storage.Free 10G web hosting basic with customised domain name.
Contract Period:   24 Months
Fixed IP or Dynamic IP:   Dynamic IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs


Package: BIZ 10
Package Name:   BIZ 10
Monthly Fee:   599
Business (VIP) or Personal (BIZ):   BIZ
Modem:   With Modem
Packages Details:   Unifi BIZ10. A monthly rate of RM599 for unlimited usage. Download and upload speed of 10Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Business Gateway (WiFi b/g/n). Free 1 Streamyx Zone ID. Free 10G web hosting basic with customised domain name. Free 5GB e-storage. Free calls up to RM50 per month. Minimum subscription period is 24 months.
Download Speed:   10Mbps
Upload Speed:   10Mbps
Fair Usage:   Unlimited
Broadband TV:   N/A
Telephone Call Rate:   Free calls up to RM50/month. 5sen/min to TM fixed line nationwide. 15sen/min to other numbers nationwide.
Features:   Free one (1) e-mail at unifi.my for 2GB Storage.Free 10G web hosting basic with customised domain name.
Contract Period:   24 Months
Fixed IP or Dynamic IP:   1 Fixed IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs


Package: BIZ 20
Package Name:   BIZ 20
Monthly Fee:   899
Business (VIP) or Personal (BIZ):   BIZ
Modem:   With Modem
Packages Details:   Unifi BIZ20. A monthly rate of RM899 for unlimited usage. Download and upload speed of 20Mbps. Free one (1) e-mail at unifi.com with 2GB e-mail space. Free DECT Phone, Business Gateway (WiFi b/g/n). Free 2 Streamyx Zone IDs. Free 10G web hosting basic with customised domain name. Free 5GB e-storage. Free calls up to RM100 per month. Minimum subscription period is 24 months.
Download Speed:   20Mbps
Upload Speed:   20Mbps
Fair Usage:   Unlimited
Broadband TV:   N/A
Telephone Call Rate:   Free calls up to RM100/month. 5sen/min to TM fixed line nationwide. 15sen/min to other numbers nationwide.
Features:   Free one (1) e-mail at unifi.my for 2GB Storage.Free 10G web hosting basic with customised domain name.
Contract Period:   24 Months
Fixed IP or Dynamic IP:   1 Fixed IP
Activation Fee:   Nil
Installation Fee:   RM200
Special Reminder:   Installation time : FTTH (Landed) 5 to 8 hrs ; VDSL (Building) 2 to 3 hrs

Tuesday, 31 July 2012

Yellow Pages





The Yellow Pages group has forged a strong and lasting relationship with the people of Malaysia. We see this relationship as the cornerstone of our rise to become Malaysia's number 1 business directory. Our sales driven culture sees us constantly searching for new ways for our clients to access new and existing business. Our 300 strong workforce, spread across regional offices, dedicate themselves time after time to achieving the best possible results for our clients.

Withdrawal of RM1000 Deposit for UniFi Foreign Customer / Pembatalan RM1000 Deposit untuk Pelanggan UniFi Warga Asing


Pembatalan RM1000 Deposit untuk Pelanggan UniFi Warga Asing

Memandangkan pelaksanaan Polisi Had Kredit kepada semua pelanggan UniFi di pasaran berkuatkuasa pada 1 Ogos 2012, deposit RM1000 untuk warga asing atau bukan warganegara Malaysia akan ditarik balik daripada yuran pakej UniFi. Polisi Had Kredit ini akan membantu TM untuk mengurangkan jumlah hutang yang tidak dituntut disebabkan oleh aktiviti penipuan dan penyalahgunaan yang tinggi.

Oleh itu, permohonan UniFi untuk warga asing boleh didapati di semua saluran bermula 1 Ogos 2012.


Withdrawal of RM1000 Deposit for UniFi Foreign Customer

In view of the implementation of Credit Limit Policy to all UniFi mass market customers effective 1 August 2012, the RM1000 deposit for foreigners or non-Malaysian citizens will be withdrawn from the subscription of UniFi package. The Credit Limit Policy treatment will help TM to mitigate high amount of uncollected debts due to fraud and abusive activities.

Hence, UniFi application for foreigners will be available at all channels from 1 August 2012 onwards.

TM Online Service Closure / Penutupan Perkhidmatan TM Online

Selaras dengan usaha kami untuk meningkatkan pengalaman ‘online’ pelanggan, kami akan menggantikan sistem bil TM Online dengan sistem transaksi ‘online’ yang lebih baik – MyTM.

TM Online (www.tmonline.com.my) merupakan perkhidmatan yang membolehkan pelanggan untuk menyemak bil talian tetap dan bil jalur lebar secara ‘online’. Penutupan perkhidmatan TM Online didorong oleh keterbatasan teknologi perkhidmatan TM Online.

Dengan kemampuan penyemakan bil yang dipertingkatkan, pelanggan boleh menikmati transaksi ‘online’ dengan lebih mudah melalui laman sesawang korporat www.tm.com.my. Dengan ini, pengalaman pelanggan dapat dipertingkatkan ketika aktiviti pembayaran bil. Dengan pengenalan kepada sistem baru ini, perkhidmatan TM Online sedia ada akan ditutup dan fungsinya akan diganti dengan sistem yang baru.

Harap maklum bahawa semasa aktiviti pemindahan sistem, beberapa fungsi portal TM Online (www.tmonline.com.my) tidak akan dapat diakses dan kesan kepada pelanggan adalah seperti berikut:

Kesan kepada pelangggan
31 Julai 2012
1 September 2012
Penutupan pendaftaran TM Online
Pendaftaran pada sistem baru kini dibuka
Pelanggan baru
Pendaftaran baru ditutup
Pendaftaran baru boleh dibuat di https://mytm.tm.com.my  
Pelanggan MyTM yang mempunyai akaun TM Online
Tiada gangguan untuk menyemak dan membayar bil
Tiada gangguan untuk menyemak dan membayar bil
Pelanggan MyTM yang tidak mempunyai akaun TM Online
Pendaftaran baru ditutup
Pendaftaran baru boleh dibuat di https://mytm.tm.com.my  

Dengan peningkatan ini, pelanggan TM boleh menggunakan fungsi baru penyemakan dan pembayaran bil melalui https://mytm.tm.com.my bermula dari 1 September 2012.

Monday, 30 July 2012

New TM POINT Office Time as at 1 May 2012


Isnin – Jumaat (9.00 pagi – 5.30 petang)
Sabtu (9.00 pagi – 1.00 petang)

Pandan Indah, Bangsar, Setapak, Ampang, Kepong, Rawang, Bukit Raja, Shah Alam, Damansara Utama, Petaling Jaya, Kajang, Taipan, Seremban, Kluang, Batu Pahat, Muar, Pelangi, Bayan Baru, Jalan Burmah, Butterworth, Bukit Mertajam, Ipoh Wisma, Taiping, Teluk Intan, Kuantan, Sadong Jaya, Batu Lintang, Melaka.



Ahad – Khamis (9.00 pagi – 5.30 petang)
Sabtu (9.00 pagi – 1.00 petang)

Alor Setar, Sungai Petani, Kota Bharu, Kuala Terengganu.



Isnin – Jumaat (9.00 pagi – 5.30 petang)
Sabtu (CLOSE)

Muzium, Jalan TAR, Menara, Kuala Kubu Bahru,Banting, Kuala Selangor, Sabak Bernam, Port Klang, Taman Desa, Kelana Jaya, Sunway Damansara, Cyberjaya, Serdang, Puchong, Port Dickson, Kuala Pilah, Tampin, Johor Bahru, Skudai,Pontian, Segamat, Kota Tinggi, Kulai,Mersing, Yong Peng, Pasir Gudang, Kangar,


Sungai Bakap, Batu Gajah, Ipoh Tasek, Kampar, Parit Buntar, Kuala Kangsar, Gerik, Sungai Siput, Sitiawan, Tapah, Tanjung Malim, Pekan, Mentakab, Bentong, Kuala Lipis, Raub, Tanjung Aru, Tawau, Lahad Datu, Sandakan, Keningau, Beaufort, Kudat, Labuan, Padang Merdeka, Pending, Sri Aman, Miri, Limbang, Lawas, Bintulu, Sibu, Sarikei, Kapit Alor Gajah, Menara Pertam.


Ahad – Khamis (9.00 pagi – 5.30 petang)
Sabtu (CLOSE)

Jitra, Langkawi, Kulim, Pasir Mas, Tanah Merah, Kuala Krai, Pasir Puteh, Kemaman, Dungun, Jerteh.

Wednesday, 2 May 2012

Exciting UniFi & Streamyx Upgrading Promotion!



Great news for UniFi and Streamyx customers!

Now you can upgrade your internet speed, whether it’s UniFi to UniFi, Streamyx to UniFi or Streamyx to Streamyx, and continue paying your current monthly charges for the first 3 months! You only pay the new price, based on your upgraded package, from the 4th month onwards. Upgrade now at no extra cost at all.



Important Notes:
  1. Standard  UniFi VIP Package,  TM Broadband & Phone Package and TM Rewards Terms and Conditions apply.
  2. Promotion valid from 24 March 2012 until further notice and applicable to existing RESIDENTIAL customers and for UPGRADE applications only
  3. All TM Rewards existing members will get 1,000 points upon upgrading. For Non-TM Rewards members to be eligible for the 1,000 points, membership registration within the promotion period is needed
  4. All existing Streamyx and UniFi customers are eligible for this promotion except subscribers of:



UniFi turns 2!


UniFi Subscribers Can Now Enjoy Access to 101 & 103

All UniFi subscribers can now enjoy access to both Domestic & International Call Assistance Service  - 101 and Directory Assistance Service - 103. For further information, please visit 


http://www.tm.com.my/ap/contact/Pages/100homeline.aspx

Revised UniFi Customer Premise Equipment (CPE) Replacement Pricing


Dear all.. 

Pleased be informed that UniFi Home and Business CPE replacements pricing will be revised to the following prices effective 25 April 2012. This initiative is in line with Customer Charging Proposition.



Please note that the onsite support charge (RM50) is still applicable on top of CPE replacement charges. All charges will be reflected in the customer’s subsequent month bill. 

The above-mentioned CPEs come with a one (1) year warranty which covers manufacturing defects and will start on the day replacement is made. However, the warranty will not cover: 
a)     CPE that is faulty due to force majeure
b)    CPE that is faulty due to customer negligence 
c)     CPE that is stolen/ lost while at customer premise

CPE replacements (if needed) will be done by RNO at customer’s premise upon receiving trouble report from TMUC after customers complain. Customers will have to pay replacement charge if:
a)     CPE that is replaced due to customer negligence 
b)    CPE that is replaced because it is stolen/ lost while at customer premise

If a CPE has to be replaced due to force majeure, the onetime charge for the CPE replacement may be waived depending on the discretion of TMUC’s management.



Deposit for UniFi Non-Malaysian Customer




Effective 24 April 2012, foreigner or non-Malaysian citizen will need to pay upfront deposit of RM1000 for subscription of UniFi package.


Important information:

  1. The deposit amount of RM1000 applicable for Foreigner (non citizen of Malaysia) only.
  2. The amount of RM1000 per UniFi package must be paid (cash or credit card) upfront during registration. 
  3. Registration and processing can only be done at TMpoint. Application via other channels such as TM Authorized Dealers (TAD), Customer and Reseller portal are prohibited and blocked.
  4. The deposit paid is not transferable.
  5. The deposit amount will knock off all outstanding amounts in final bill. If there is a balance, TM will refund customer in cheque form within 30 to 90 days subject to the amount due.
  6. Other business rules are similar to Commercial residential & business packages and subject to UniFi service standard Terms & Conditions. 


Wednesday, 25 January 2012

Another Milestone for UniFi!

UniFi Milestone as by 17 January 2012

TM UniFi Milestone as at 17 January 2012

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